Gym/Ninja App Help
Welcome to our app – your simple, all-in-one portal to stay connected and organized. You can explore classes, enrol your kids, view schedules, manage payments, submit absences, and book events in our app.
Download Links
Google Play Store Apple App Store
Getting Started
When you first open the app, select your program and location that you wish to attend, or are enroled in.
Vernon location only: Choose Gymnastix for both Gymnastix and Ninja class information.
Registration
- Click Register
- Select your Location
- Scroll through Classes
- Select your Class Type
- Select your Program
- Select your best class time or add yourself to a waitlist
- Register for Class
Report an Absence
- Go to My Account
- Select your child’s name (e.g., tap View Joe)
- Choose Absences
- Tap Schedule Absence
- Click Submit Absence
- Select the From and To dates and enter the reason
That’s it! Your absence will be recorded in the system.
Schedule a Make Up Class
- Go to My Account
- Click View Child Name
- Choose Absences
- Tap Schedule Make Ups
- Click date of Absences, under upcoming
- Select the class you want to register for
- Click Submit
Billing & Payments
- Go to My Account – your total balance will appear at the top with a green Pay Now button.
- Tap Pay Now to go to the Make a Payment page.
- You’ll see a breakdown of your outstanding fees.
- Select the fees you want to pay by checking the boxes next to each item.
- Once selected, tap Pay Now at the top again.
- Enter your card’s security code when prompted.
- Tap Confirm to complete the payment.
Additional App Support
If you have any questions, or need support, please contact us at events@kelownagymnastix.ca or call us at 778-484-7570. We are always here to help.